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Privacy Policy

Last updated: February 4, 2026

At XUIONE WEBPLAYER PRO, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

1. Information We Collect

We collect information that you provide directly to us:

  • Account Information: Email address, name, and payment information when you subscribe
  • License Information: Domain names where you activate your license
  • Usage Data: How you interact with our service, including feature usage statistics
  • Support Communications: Information you provide when contacting support

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Protect against fraudulent or unauthorized activity

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following situations:

  • Service Providers: With third parties who perform services on our behalf (payment processing, email delivery)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

  • SSL/TLS encryption for all data transmission
  • Secure password hashing
  • Regular security audits
  • Limited employee access to personal data

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We will retain and use your information as necessary to comply with legal obligations, resolve disputes, and enforce our agreements.

6. Your Rights

Depending on your location, you may have the following rights:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Data portability

7. Cookies and Tracking

Our website uses essential cookies to ensure proper functionality. We do not use tracking cookies or third-party analytics services that track individual users.

8. Third-Party Services

Our service integrates with:

  • Stripe: For payment processing (Stripe Privacy Policy)
  • TMDB: Optional metadata integration (TMDB Privacy Policy)

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy, please contact us:

  • Email: [email protected]
  • Support: Customer Portal

© 2026 XUIONE WEBPLAYER PRO. All rights reserved.